Find the Right Plan for Your Garage

No, there are absolutely no setup costs with My Garage CRM. The price you see is the price you pay, with no hidden fees, installation charges, or surprise costs. All plans include free onboarding, system configuration, and initial training to get your team up and running quickly.

We also include free data migration from over 28 known garage management systems, meaning your customer records, vehicle histories, and MOT dates can be transferred at no additional cost. There are no charges for software updates either - you always have access to the latest features and improvements as part of your subscription.

We offer a full 28-day free trial with no credit card required to sign up. During the trial, you get complete access to all features included in your chosen plan, allowing you to thoroughly test the system with your real garage operations before making any commitment.

Our support team is available throughout your trial to answer questions, provide training, and help you get the most from the system. If you decide My Garage CRM is right for your business, you simply choose your plan and enter payment details. If not, your trial ends automatically with no obligation and no charges. Any data you enter during the trial carries over to your paid subscription seamlessly.

The Starter plan at £139 per month is designed for smaller garages and includes all core features: AI Mechanic assistant, MOT checker and reminders, job booking system, estimates and invoicing, client management, diary calendar, and basic reporting. It supports up to 3 staff users and 250 customer records.

The Professional plan at £265 per month includes everything in Starter plus parts sales and inventory management, product sales, staff systems and rotas, purchase orders, advanced reporting, and SMS reminders. It supports up to 10 staff users and 500 customer records, making it ideal for growing garages with multiple technicians.

The Enterprise plan at £365 per month includes everything in Professional plus the car sales module, API access for integrations, priority support with dedicated training, automated marketing tools, financial dashboard with forecasting, and on-demand backup and restore. Enterprise includes unlimited staff users and unlimited customer records, perfect for larger operations or multi-site businesses.

Yes, you can change your plan at any time. If you upgrade to a higher plan, the change takes effect immediately and you gain instant access to the additional features. Your billing is adjusted on a pro-rata basis for the remainder of your current billing period.

If you need to downgrade to a lower plan, the change takes effect at the start of your next billing cycle. All your data is preserved when changing plans - nothing is lost. Our team can advise which plan best suits your current needs and help ensure a smooth transition. Many garages start with Starter and upgrade to Professional as they grow.

If you are approaching your plan limits, we will notify you in advance so you can decide how to proceed. You can either upgrade to a higher plan with increased limits, or manage your records to stay within your current allocation. We never cut off access unexpectedly.

For customer records specifically, limits refer to active customers. Historical records of customers who no longer visit can be archived, freeing up space within your limit. Staff user limits refer to active login accounts - you can deactivate users who have left and add new ones without additional charges, as long as you stay within your plan's total.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payments are processed securely through encrypted payment gateways, and your card details are never stored on our servers. We also accept payment by direct bank transfer (BACS) for customers who prefer this method.

Billing is monthly by default, with payments taken automatically on the same date each month. We also offer annual billing for customers who prefer to pay upfront, which includes a discount on the total subscription cost. Invoices and receipts are available in your account for accounting and VAT purposes.

Yes, we offer volume discounts for businesses operating multiple garage locations or automotive groups requiring several licences. The Enterprise plan is particularly suited to multi-site operations with its unlimited user capacity and advanced features.

For tailored pricing on volume licences, please contact our sales team who can discuss your specific requirements and provide a custom quote. We work with franchise networks, dealer groups, and regional garage chains across the UK, offering competitive rates for larger deployments along with dedicated account management.

Yes, our migration team has experience transferring data from over 28 different garage management systems. We can typically migrate your customer database, vehicle records, service histories, MOT due dates, and outstanding invoice information. The migration service is included free of charge with all subscription plans.

The process usually takes between 2 to 5 working days depending on the size of your database and the source system. We handle the technical work and verify data accuracy before you go live. This means you can switch to My Garage CRM without losing your valuable customer relationships or historical records. Contact us to discuss your specific migration requirements.

Yes, the AI Mechanic assistant is included in all plans - Starter, Professional, and Enterprise - at no additional cost. This powerful feature provides your technicians with instant access to fault diagnosis suggestions, repair procedures, technical specifications, and troubleshooting guidance for a wide range of vehicle makes and models.

The AI Mechanic helps reduce diagnostic time, supports less experienced technicians with complex repairs, and ensures your team has technical information at their fingertips. It learns from common issues and continuously improves its recommendations. This feature alone can save significant time and improve first-time fix rates across your workshop.

All subscription plans include unlimited support via telephone, email, and live chat during business hours. Our UK-based support team understands garage operations and can help with technical questions, feature guidance, and best practice advice. There are no per-incident charges or support ticket limits.

Enterprise plan customers receive priority support with faster response times, dedicated account management, and access to personalised training sessions for their team. All customers benefit from our comprehensive online help centre, video tutorials, and regular webinars covering new features and tips for getting more from the system.

You can cancel your subscription at any time with no cancellation fees or penalties. Simply notify us before your next billing date and your subscription will not renew. You retain full access to the system until the end of your paid period.

Upon cancellation, you can export all your data including customer records, job histories, invoices, and reports. We provide data export tools to ensure you retain ownership of your business information. Your data is retained for 30 days after cancellation in case you change your mind, after which it is securely deleted in accordance with GDPR requirements.

Security is a top priority at My Garage CRM. All data is stored in secure UK and EU data centres with enterprise-grade security measures. Data is encrypted both in transit using TLS 1.3 and at rest using AES-256 encryption. We perform automated daily backups with geographically redundant storage to protect against data loss.

Access controls allow you to set different permission levels for staff members, ensuring sensitive financial or customer data is only visible to authorised users. All system access is logged for audit purposes. We are fully GDPR compliant and registered with the Information Commissioner's Office. For complete details, please review our security page and privacy policy.