Accessibility Statement
Inclusive Design for Everyone
We're committed to making My Garage CRM accessible to everyone, including users with disabilities. Our software is designed with inclusive principles and complies with international accessibility standards to ensure all garage owners can benefit from our comprehensive management system.
Our Commitment to Accessibility
At My Garage CRM, we believe that great software should be accessible to everyone. We're committed to removing barriers and ensuring that all users, regardless of ability, can effectively use our platform to manage their garage operations.
Visual Accessibility
Comprehensive support for users with visual impairments, including blindness, low vision, and color vision differences.
- Screen reader compatibility (JAWS, NVDA, VoiceOver)
- High contrast mode for better visibility
- Scalable text up to 200% without horizontal scrolling
- Color-blind friendly design with pattern indicators
- Clear visual hierarchy and consistent layouts
- Alternative text for all images and icons
Keyboard Navigation
Complete keyboard accessibility ensuring all functionality is available without requiring a mouse or touch input.
- Full keyboard navigation for all features
- Logical tab order throughout the interface
- Visible focus indicators on all interactive elements
- Keyboard shortcuts for common actions
- Skip links for efficient navigation
- No keyboard traps or inaccessible content
Hearing Accessibility
Accommodations for users who are deaf or hard of hearing, ensuring all audio content has alternatives.
- Visual indicators for all audio alerts
- Captions and transcripts for video content
- Text alternatives for audio-based information
- Vibration and visual notification options
- Sign language interpretation support
- Adjustable notification preferences
Cognitive Accessibility
Design considerations for users with cognitive disabilities, learning differences, and attention challenges.
- Clear, simple language throughout the interface
- Consistent navigation and interaction patterns
- Error prevention and clear error messages
- Sufficient time limits with extension options
- Distraction-free mode available
- Step-by-step guidance for complex tasks
Motor Accessibility
Support for users with limited mobility or dexterity, including those using assistive technologies.
- Large click targets (minimum 44px) for all controls
- Voice control and speech recognition support
- Switch navigation compatibility
- Drag and drop alternatives available
- Generous spacing between interactive elements
- Customizable interface layouts
Technology Compatibility
Broad compatibility with assistive technologies and adaptive equipment used by people with disabilities.
- Screen reader software (JAWS, NVDA, VoiceOver)
- Voice recognition software (Dragon NaturallySpeaking)
- Eye-tracking and head-tracking devices
- Switch access devices and sip-and-puff systems
- On-screen keyboards and alternative input methods
- Magnification and screen enhancement tools
🏆 WCAG 2.1 Compliance
My Garage CRM meets and exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognized guidelines ensure our software is perceivable, operable, understandable, and robust for all users.
📋 Accessibility Compliance Status
Last Updated: August 19, 2025
Next Review: February 19, 2026
Conformance Status
My Garage CRM substantially conforms to WCAG 2.1 Level AA standards. "Substantially conforms" means that the content conforms to the accessibility standard except for one or more requirements due to non-accessibility-related factors.
Feedback and Contact Information
We welcome your feedback on the accessibility of My Garage CRM. Please let us know if you encounter accessibility barriers:
- Email: accessibility@mygaragecrm.co.uk
- Phone: +44 800 123 4567 (accessible customer service line)
- Address: My Garage CRM Accessibility Team, United Kingdom
- Response Time: We aim to respond to accessibility feedback within 2 business days
Technical Specifications
Accessibility of My Garage CRM relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- WAI-ARIA (Web Accessibility Initiative – Accessible Rich Internet Applications)
- CSS3
- JavaScript (with graceful degradation)
Assessment Approach
My Garage CRM was assessed using the following approaches:
- Self-evaluation: Conducted by our internal accessibility team
- External audit: Third-party accessibility assessment by certified professionals
- User testing: Testing with real users who have disabilities
- Automated testing: Regular scanning with accessibility testing tools
Known Issues and Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address the following known issues:
- Some complex data visualizations may require additional screen reader descriptions (estimated fix: October 2025)
- PDF reports generated by the system may not be fully accessible (alternative formats available on request)
- Third-party integrations may have varying levels of accessibility support
Alternative Access Methods
If you cannot access certain features or content, we provide the following alternatives:
- Phone support with trained accessibility specialists
- Alternative document formats (large print, Braille, audio)
- Personal assistance for complex tasks
- Extended time limits for time-sensitive operations
Need Accessibility Support?
Our dedicated accessibility team is here to help. We're committed to providing equal access to all features and ensuring your experience with My Garage CRM meets your specific needs.
Accessible Phone Support
Call our accessibility helpline for immediate assistance with any access barriers you encounter.
Email Support
Send detailed accessibility feedback or requests. We respond within 2 business days with solutions.
Live Chat
Get instant help through our accessible live chat system, compatible with screen readers and assistive devices.
Personal Training
One-on-one accessibility training sessions to help you get the most from My Garage CRM's accessible features.
Experience Accessible Garage Management
Try My Garage CRM with full accessibility features enabled. Discover how inclusive design makes professional garage management software work for everyone, regardless of ability.